Business is changing, and the new model is all about service. Author Tony Hsieh, co-founder of LinkExchange, sold his company to Microsoft for a mere $265 million. Mere? I’d gladly accept that amount as a symbol of business success. Now Tony shares his ideas and experience on how he made his company a success.
Here’s some of his tips:
- Make customer service out of the entire company instead of just a cookie cutter department.
- Help your employees to grow. This means both on a professional and personal level. I personally believe this is the means by which you will keep the quality people, and show the lack of drive in the rest.
Tony is now the CEO at Zappos. This online retailer is managing over 1 billion in sales each year. Now Zappos is a listed as one of the top 25 companies to work for in Fortune magazine.
The concepts shared in Delivering Happiness delve deeply into the model of how happiness can be utilized as a framework to create profits. Passion and purpose are just about the best tools for any entrepeneur to create success and produce profits.
The first step to finding success in your business endeavors is to be in the right mindset and then carry those beliefs in your every business action, from the ground up.This philosopy of business follows right along with the shared beliefs of my mentors, successful business people and educators such as Joel Bauer and CEO Space chairman Berny Dohrmann. Gone are the days of success through competition; cooperation and teamwork are the keys to building a business quickly with the strongest foundation.
Publishers Weekly calls this “An uplifting tale of entrepreneurial success, personal growth, and redemption.”
Finally, a quote from Tony: “Part of the purpose of the book is to help other entrepreneurs and business owners shortcut the process and encourage them to go straight to combining profits, passion, and purpose.”
Delivering Happiness: A Path to Profits, Passion, and Purpose
Author Estee Taschereau is an entrepreneur in the field of bringing personal achievement and fulfillment into any business or industry, offering individual and group consciousness reawakening and empowerment sessions.
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